At Accord we understand that technology failure puts you at risk of being unable to deliver to your customers and can even result in loss of business.
Trying to fix things yourself is stressful and time consuming whereas our consultants will solve the problem quickly and efficiently.
The business model at Accord is specifically designed to offer clients a “one stop shop” where we provide a total support solution covering:
- Application Level Support | For your software, Sage CRM, Sage 300 ERP and Sage 200.
- IT Tech Support | For your network infrastructure
- Hardware Support | For your servers PCs, laptops and other devices
All our support staff are experienced, polite and helpful; understanding that enabling you to get on with your business is the highest priority.
Our service includes help desk support for everyone in your business, with no limit to the number of e-mails or calls you can make to us.
You can be safe in the knowledge that our experienced consultants will proactively manage your server and network remotely from our support centre. This way we can anticipate problems before they cause you system down time, we offer rapid response to request and 90% of all calls are resolved the same day.
No matter what your size we have a support model to suit you – from fully managed services to pre-bought support credits.
Contact us today to see how we can start helping you